物业服务合同具有集体合同的特征,贯穿于《民法典》关于物业服务合同的规定中。物业服务合同中会出现订立主体和约束主体的分离,建设单位或者业主委员会订立的合同对业主具有约束应当具有一定的前提,以满足法律的基本原理。物业服务人公开作出的承诺在有利于业主的前提下,成为物业服务合同的组成部分。业主委员会在涉及业主共同利益事项中已作为原告提起诉讼的,单个业主的权利受到限制。支付物业费的义务主体适度扩大,拒交物业费的抗辩也应当具有正当理由。不允许单个业主解除物业服务合同,业主只能依照法定程序共同决定解聘物业服务人。

The property service contract has the characteristics of a collective contract, which runs through the provisions of the Civil Code on the property service contract. There will be a separation between the main body and the binding body in the property service contract. The contract concluded by the construction unit or the owners' committee should have certain preconditions for the owner to meet the basic principles of the law. On the premise of benefiting the owner, commitments made publicly by the property service provider become an integral part of the property service contract. When the owners' committee has filed a lawsuit as the plaintiff in matters involving the common interests of the owners, the rights of individual owners are restricted. The main body of the obligation to pay the property fee has been appropriately expanded, and the defense of refusal to pay the property fee should also have legitimate reasons. Individual owners are not allowed to terminate the property service contract, and owners can only jointly decide to dismiss the property service person in accordance with legal procedures.